Reviews of Glarry Musical Instruments in Glarry UK

Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow

By A***z

December 22, 2020

Haven't opened the box yet, so I don't if the bass is nice or not but I can comment on the customer service of Glarry Music, or shall I say, lack of customer service. I ordered what I thought was the bass my son had asked for. I learned the next day it was not. My order had not shipped yet, so I emailed 3 times and phoned (left vmails as no one answered the phone) to cancel the order. The website says you can cancel for free as long as the item has not shipped. A few hours later, I received ...

Service Team:

I am so sorry for that. Thanks for your feedback, your voice really let us know where to start. Some times, the letter will be in your spam folder, if you don't receive it, please check your spam folder. So sorry for the inconvenience.Glarry

Glarry Portable Grade Electric Guitar Square Hard Case for GST SG and Burning fire Flat Yellow

By c***k

December 19, 2020

This case fits my thin line tele kit guitar snug ,also end to end snug . If you want protected from dents in the wood , neck and body , bent or broken tuners , cracked or broken head stock and/or neck , a hard case is what you want , a gig bag does not give you that protection .

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White

By D***y

December 19, 2020

Bought this one week back. Product is faulty. It is not working. I can't believe it a brand new guitar was sent as faulty. Stings are not working. Contacted the company 3 times via email but no response and tried to ring the number provided but again no response. I don't know whether this company is fake.

Service Team:

I am so sorry for that. Maybe the letter was in your spam folder. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry.

Glarry 36inch Burning Fire Style Electric Guitar White Red

By K***s

December 18, 2020

Cant review the guitar as I have not recieved it even though I ordered it 3 weeks ago. 3 emails and one response it is still delayed. Maybe now I'll get a response.

Service Team:

We are so sorry for delay. You will recive your order on Dec.18th, We appreciate your support for Glarry. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry 36inch Burning Fire Style Electric Guitar White Red

By B***s

December 27, 2020

Where is my guitars still waitings still waiting still waiting

Service Team:

We are so sorry for delay. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you.Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By V***c

December 17, 2020

I ordered it about three weeks ago and haven't gotten it.

Service Team:

I am so sorry for delay. Your order: Scheduled Delivery Friday 12/18/2020 Estimated Time by 9:00 P.M. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By D***n

December 17, 2020

Arrived in perfect condition and everything works, excellent quality for the price.

Glarry 36inch Burning Fire Style Electric Guitar White Red

By A***h

December 14, 2020

First guitar was a bit damaged was pretty bummed out but mr lin from customer service was great. very nice and helpful and is going to send out a new one

Glarry 36inch Burning Fire Style Electric Guitar White Red

By J***t

December 17, 2020

I'm waiting but 10/10 right now

Glarry 36inch Burning Fire Style Electric Guitar White Red

By N***h

December 07, 2020

It was left on the ground and the box got wet..picked it up n the guitar fell out..

Service Team:

I am so sorry for that. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry Portable Grade Electric Guitar Square Hard Case for GST SG and Burning fire Flat Yellow

By J***a

December 05, 2020

I've ordered from other online music companies for years. Took a chance with Glarry Music. After a few days passed since I placed my order, I sent a request to obtain a tracking number. A tracking number was then provided but the item was never shipped. For a week now, all that the tracking number provides is a confirmation that a label was created for FedEx last Saturday. Considering I live in the same state that it's shipping from, it should have arrived by now had it actually been shipped. Th ...

Service Team:

I am so sorry for delay. Good News: The order have been delivered. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By A***s

November 23, 2020

So far, I have a good review based on fast shipping. The guitar is a Christmas gift, so we haven't a chance to hear it. I did look in the box, and it looks really nice in color and condition.

Service Team:

Thank you for your feedback, hope will receive your update review sooner.Glarry

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 9

By K***n

November 09, 2020

Haven't received yet. Shipment delayed for some reason

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By S***e

November 02, 2020

I have yet to receive this product yet (GST electric )

Service Team:

Hope you could receive it ASAP.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By g***e

September 25, 2020

Terrible. I never got my order and when I tried to call them or email them I never got a response or answer.

Service Team:

We are so sorry for that, we will reply to you immediately.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By a***n

September 23, 2020

Horrible experience so far never got the guitar, called FedEx and I was told that it was shipped so cheap that its not a priority and it cam sit in their post till it gets a turn. Tried to contact glarry of FB and was told thats not sometthey can deal with. Tried to find a phone number to call and of course Glarry refrains from putting a phone number to contact them on their website. My advise do not buy directly from them get it on Amazon. What a mistake

Service Team:

We are so sorry for delay. We will contact you ASAP, or you can call us: +1 (609)225-4158. Glarry

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 9

By S***o

September 23, 2020

Not happy with this purchase the drill holes are either missing and the existing ones are off. I don't own a drill and not about to buy one. A waste of my money :/

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By R***y

September 06, 2020

I can't review something I haven't received yet

Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry 20w Electric Bass Amplifier

By C***a

August 12, 2020

It's a 20w Bass Amplifier and I expected a little too much. I paired it with the glarry GIB 5 strings and it's not giving me enough bass sound. When the volume is in max level, it gives me a static sound and a clicking sound. Delivery time is okay.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Rosewood Fingerboard Electric Guitar Black

By B***s

July 16, 2020

Where is my guitar? I have emailed you to see if you can file a missing package claim to FedEx as only the shipper can do so and I have not heard anything back

Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By T***r

July 16, 2020

I never received my purchase. I contacted Glarry multiple times and never heard back. I will be asking for a refund.

Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GJazz Electric Bass Guitar w/20W Amplifier Burlywood Sunset

By P***n

July 18, 2020

Have been contemplating buying one for a while. Pulled the trigger after many videos and blogs stating it was worth it. Ordered four string jazz with sunburst. Got here within the time frame they said. First glance of opening it, I said wow. It looked great. One thing that was said was it was neck heavy. Upon holding it, it does have some weight on the neck but the body weight was very good, seemed to balance it out. Neck was very smooth on the backside, no burs or knicks making it very quick. F ...

Glarry Portable Grade Electric Guitar Square Hard Case for GST SG and Burning fire Flat Yellow

By w***h

June 12, 2020

paid extra for express shipping, they didnt ship the case for another week after the order and its been almost 3 weeks now and ive sent them multiple messages and never gotten a response or my case, so hopefully ill get a response leaving a review.

Service Team:

Sorry, due to the epidemic and parade, our California warehouse logistics have been delayed. We will refund your shipping cost. In addition, we answered your email on June 5th, you need to check the spam folder.

Glarry GST Electric Guitar Full Size Blue Black

By B***e

June 09, 2020

It's no fault of Glarry but this guitar was lost by FedEx. I contacted Glarry customer service and they promptly refunded my money.

Glarry GST Electric Guitar Full Size Blue Black

By D***r

May 19, 2020

I ordered the GST Sunset guitar and the box arrived damaged, and the guitar itself has some scuffs and dings in the finish on the front and back of the guitar. The boxes that Glarry is using to ship their guitars are very weak and flimsy. I feel if Glarry would use stronger boxes for shipping the instruments would be better protected. I bought the Glarry Jazz Bass in White color, it arrived as well with scratches on the front of the bass down by the bridge. I was able to buff some of the scratch ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White

By A***a

May 13, 2020

The pickups in the bass did not work, I've tried soldering them again but I still get no sound from them

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry Portable Grade Electric Guitar Square Hard Case for GST SG and Burning fire Flat Yellow

By g***l

March 30, 2020

I recently purchased 2 guitar cases totaling $ 124.97 my Stratocaster was a very tight fit had to force it into the case one of the cases the top and bottom halves did not line up had to push them together to get to close pretty low quality wont be buying any more.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Electric Guitar Full Size Blue Black

By M***y

February 03, 2020

Okay I just wrote a reason review and comments for what happened with the , guitar, the amps, the shipping errors not only with FedEx, it's with the whole order is messed up. I'm trying this again. The the two shipping orders that went out in the same time were incorrect and inconsistent with the order there's FedEx who had different shipping orders. Not only did the electric guitar that came first left the shipping Warehouse down the street at just before 5 a.m. and didn't get there till late i ...

Service Team:

Dear customer: We have multiple warehouses, your order is not in one warehouse, so different warehouses have shipped. I checked the courier and it was sent to the address you provided and it was signed. Our customer service will contact you to check if there are any other problems, please check your email carefully.

Glarry GST Electric Guitar Full Size Blue Black

By T***o

December 14, 2019

I never recieved it. If you check fed ex it was shipped to the wrong address. I tried to contact multiple times with no success. I am very upset with your customer service. I have paid for 2 guitars and have only recieved 1. I will be waiting for a response from you but if I don't hear back soon I will be contacting my credit card company to cancel payment. I was really hoping to get this before Christmas. Thank you. Travis

Service Team:

Sorry for the inconvenience, you will received two packages in this order. Another package still in transit, you will receive it in 12/17/2019 probably. Have a good day!

Glarry GST Electric Guitar Full Size Blue Black

By C***s

December 07, 2019

Fed X delivered the guitar with the box all crushed and i didn't accept it. Fed X is shipping the guitar back for replacement or refund..

Service Team:

Sorry, fedex messed up, a new one has been sent to you, please pay attention to check.