on March 15, 2024

Okay so received the Glarry GT102 the body was in perfect shape upon further inspection tuning and stretching of the strings I noticed that the frets are super scratched and it appears they were hammered in with a waffle faced framing hammer and the fretboard itself wasn't even sanded to smoothness . I will be contacting customer service and see if we can resolve this issue

on March 18, 2024

After some time and negotiation the company and I came to an agreeable compromise , as for customer service they are top notch in assisting me through the issue and process

on February 23, 2023

Update on Thursday, 02/23/2023. I just received the replacement RED color. Thank you so much for quicken resoled the issue wrong color of guitar in shortest time as fast as you can. I'll continue purchasing more guitar from Glarry in the future. Glarry's customer service excellent. Thank you so much Glarry!

on February 23, 2023

Update on Thursday, 02/23/2023. I just received the replacement RED color. Thank you so much for quicken resoled the issue wrong color of guitar in shortest time as fast as you can. I'll continue purchasing more guitar from Glarry in the future. Glarry's customer service excellent. Thank you so much Glarry!

on February 23, 2023

Update on Thursday, 02/23/2023. I just received the replacement RED color. Thank you so much for quicken resoled the issue wrong color of guitar in shortest time as fast as you can. I'll continue purchasing more guitar from Glarry in the future. Glarry's customer service excellent. Thank you so much Glarry!

on January 25, 2023

Have not yet received package.tracked with ups seems a delay and problem. They say it's on the way but was supposed to receive on Jan 18.ill keep you posted if don't receive soon may have to start claim process. Think ups may have lost it?