on September 21, 2024

The violin came with a crooked neck. Customer service was disappointing.

on June 18, 2024

I ordered 1/4 but i got 4/4 size. How i can return or replace?

on January 08, 2024

The tube is holding back and no response to my email and calls I m disputing the charge now

on January 06, 2024

Not Happy with purchase, I bought it as a Christmas gift but when I put it together an played it the string came apart, i will need a refund

on February 17, 2023

I ordered 3/4 size violin for my son. Unfortunately the violin had some issues and was difficult to fix. I contacted the team and they were friendly to arrange for refund.

on November 26, 2022

Extremely disappointed with my purchase. Only came with 3 strings, the string for G was ridiculously short. The tuning pegs will not stay tight enough to keep the bridge standing. I plan on returning my product ASAP.

on October 03, 2022

I ordered it on Sep 18th and paid additional for the express delivery so that i will receive before my Son's first violin class , but i received it on Sep 22nd and he has to miss the first class. Got disappointed with the late delivery. In his next class we found that the bridge is missing and now it is not usable. If you could send me the missing bridge i will keep it or i have to return it. Next time i would prefer to buy it from Amazon to avoid this hassle.

on September 20, 2022

Can I have the item I ordered for What kind of company are you. Liars, it is said that the item has been delivered to me whereas I did not receive it. I want my item or my money back as soon as possible!

on September 19, 2022

Customer service is very professional and super nice. They refunded 100% for the poor quality product.