January 03, 2021
Customer service is excellent. A couple of minor issues were addressed quickly after I contacted Glarry by email (I sent a message on Dec. 31 and received a reply on Jan. 2 - not bad!).
I can't give a meaningful review about the violin itself, since it was a gift for my granddaughter. She's 8 years old, and like the rest of my family, has no experience with stringed instruments. We all loved that the violin is "real" and its cost was in the same range as some toy violins. Using directions pro ...
Customer service is excellent. A couple of minor issues were addressed quickly after I contacted Glarry by email (I sent a message on Dec. 31 and received a reply on Jan. 2 - not bad!).
I can't give a meaningful review about the violin itself, since it was a gift for my granddaughter. She's 8 years old, and like the rest of my family, has no experience with stringed instruments. We all loved that the violin is "real" and its cost was in the same range as some toy violins. Using directions provided in the case and through online videos, we were able to coax some sounds out of the instrument. It was enough to inspire my granddaughter to want to learn more, once in-person lessons are again a possibility. That's all I hoped for in making this purchase, so I'm happy
I highly recommend this company.
Service Team:
Thanks for your comment.
We will try harder to offer better products and service.
Looking forward to your next visit!
Glarry