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4.7 5 3163

Strings Reviews

4.7 out of 5


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Violins Violas Cellos
Glarry GV100 4/4 Solid Wood Violin
By R***s
September 21, 2024
The violin came with a crooked neck. Customer service was disappointing.
Glarry GV100 4/4 Solid Wood Violin
By A***n
June 18, 2024
I ordered 1/4 but i got 4/4 size. How i can return or replace?
Service Team:

Thank you for your comment.We'll check it and reply you soon. Glarry

Glarry GV100 4/4 Solid Wood Violin
By c***n
January 08, 2024
The tube is holding back and no response to my email and calls I m disputing the charge now
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry

Glarry GV100 4/4 Solid Wood Violin
By R***s
January 06, 2024
Not Happy with purchase, I bought it as a Christmas gift but when I put it together an played it the string came apart, i will need a refund
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

Glarry GV101 Matte Violin 4/4
By J***e
April 06, 2023
It was actually very difficult working with this company. This was my first time using as well. Bought violin to send to nephew in Louisiana for 10th. Birthday. Item arrived scratched, missing 2 screws, and missing a string. Took several days for contact back and first contact they only offered a $15 refund and said to take to a shop to fix. Very un impressed by the hospitality of the company. Will not be using again.
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.For any further questions or concerns, please contact our customer service at [email protected]. We are always here to assist you and appreciate your continued support. Glarry

Glarry GV100 4/4 Solid Wood Violin
By v***m
February 17, 2023
I ordered 3/4 size violin for my son. Unfortunately the violin had some issues and was difficult to fix. I contacted the team and they were friendly to arrange for refund.
Glarry GV100 4/4 Solid Wood Violin
By B***n
November 26, 2022
Extremely disappointed with my purchase. Only came with 3 strings, the string for G was ridiculously short. The tuning pegs will not stay tight enough to keep the bridge standing. I plan on returning my product ASAP.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GV100 4/4 Solid Wood Violin
By I***i
October 03, 2022
I ordered it on Sep 18th and paid additional for the express delivery so that i will receive before my Son's first violin class , but i received it on Sep 22nd and he has to miss the first class. Got disappointed with the late delivery. In his next class we found that the bridge is missing and now it is not usable. If you could send me the missing bridge i will keep it or i have to return it. Next time i would prefer to buy it from Amazon to avoid this hassle.
Service Team:

Thanks so much for your feedback. We're really sorry for the issues. Our customer service will contact with you soon. Glarry

Glarry GV100 4/4 Solid Wood Violin
By R***n
September 20, 2022
Can I have the item I ordered for What kind of company are you. Liars, it is said that the item has been delivered to me whereas I did not receive it. I want my item or my money back as soon as possible!
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.Glarry

Glarry GV100 4/4 Solid Wood Violin
By H***m
September 19, 2022
Customer service is very professional and super nice. They refunded 100% for the poor quality product.
Glarry GV101 Matte Violin 4/4
By C***n
March 04, 2022
My violin came with only rosin, a bow, 3 pegs and 3 strings, Broken bridge, and tuner. No extra strings. My daughters first violin lessons were supposed to start on march 2nd but they didn't because she didn't have any instrument to play on.
March 09, 2022
They have resolved things and we're happy to help with me situation
Glarry GV101 Matte Violin 4/4
By R***p
December 29, 2021
Extremely poor quality instrument. No groves on the bridge for strings, fingerboard has a dip in it. Only has one tuner when it is supposed to have 4. This product can not be played accurately.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

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