on November 30, 2023

Ordered on 24th November and now the 30th but still not received the item! Not exactly Glarry fault but the issue seems to be that Evri were not expecting the package to be so large so it's got stuck in the system. So maybe use a different carrier? I will be requesting a full refund and the company can claim it back from Evri

on November 27, 2023

Guitar arrived damaged in the box. Have emailed customer service but no reply as yet. I want to exchange as the guitar looks great

on August 21, 2023

The one star is me being generous. I ordered a blue guitar they sent me a black and white one it had scratches on it. It has obviously been used on top of that. They try to make it seem like it was my fault. Poor customer service have yet to speak to a live person. I hate intending on buying three at all they do not want to exchange and I'm just stuck with the black and white guitar when I ordered a blue one I will never purchase anything else from their company, nor will I, give them a good rev ...

The one star is me being generous. I ordered a blue guitar they sent me a black and white one it had scratches on it. It has obviously been used on top of that. They try to make it seem like it was my fault. Poor customer service have yet to speak to a live person. I hate intending on buying three at all they do not want to exchange and I'm just stuck with the black and white guitar when I ordered a blue one I will never purchase anything else from their company, nor will I, give them a good review to anyone horrible experience

on February 15, 2023

DO NOT BUY FROM THIS COMPANY. Bass and amp quality is not great at all. One of the strings cannot be fixed. Customer service not great either. I've been trying to return this product and they refuse to take it back. Spend your money on a better quality brand, it'll save your time and money!

on December 29, 2022

4.5stars! The bass is rlly good quality. This is a really amazing set especially for someone that's starting out. It's got everything you need to get yourself a good start and learn. Team was very helpful with getting me a replacement amp. Looking forward to getting it to get the full effect!

on December 18, 2022

i got my bass with all the strings buzzing against the frets and my E string was broken. My A string can't tune to A because when i tune it down from D (they had all my strings set to D when i got it) it becomes unplayable

on December 27, 2022

my bass did come with bad fret buzzing and broken E string but they sent me a $85 refund to get it fixed so if i could update these stars i'd give them a 4 star for resolving my problem, thank you lynn

on November 25, 2022

Received bass today 23/11/2022 with large hole in box, after unpacking thankfully no visible damage .The guitar after inspection was found to have missing both strap buttons anda ugly mark on the neck .The string saddles were all over the place so very little quality control.so over all a poor start.

on November 05, 2022

I messaged this company minutes after ordering to try and make sure they got right directions because I was left no option to do so when purchasing They did not respond til next day and told me I should take it up wiith shipping company. so I was like lets cancel it because I often have things accidentally left at neighbors and have never received them. too bad already shipped. they were no help whatsoever. To me that's bad buisness.

on January 16, 2022

my string came broken and am very unhappy. I expect to be sent something in compent sation considering this was my first guitar and i spent most of my christmas money on it. way to make someone unencouraged to learn.

on April 21, 2021

It has been a week, but the shipping status has never changed. Showing "on the way" ontario CA usa, been 5 days. I see a few people having the same issue. Let me know if it is ever gonna move from where it is sitting. If it was to be delivered on the expected day, it should have made some changes by now.

on April 26, 2021

I complained previously that the shipping status did not show any changes. Oddly i got the shipment on the expected date. Too bad that i cannot change the satisfaction rate. The quality of the bass guitar is far better than expected. No scratch or cracks whatsoever, and the knobs are not wobbly either, unlike some youtube reviewers' claims. I do not know the sound quality and product quality of other bass guitars, but as a beginner who is a heavy metal fan, it creates the sound the right way, ...

I complained previously that the shipping status did not show any changes. Oddly i got the shipment on the expected date. Too bad that i cannot change the satisfaction rate. The quality of the bass guitar is far better than expected. No scratch or cracks whatsoever, and the knobs are not wobbly either, unlike some youtube reviewers' claims. I do not know the sound quality and product quality of other bass guitars, but as a beginner who is a heavy metal fan, it creates the sound the right way, and more than enough to practice on a daily basis. Highly recommended for those who are looking for economical start-up bass guitar.

on April 17, 2021

Still saying on way to UPS after being shipped 13 days ago. Sent email and was told to wait another week and see if it updates. No that's BS!!!!

on April 13, 2021

I haven't received my order yet it has been almost a week and my package has not moved for four days

on April 30, 2021

Update: This is actually really good. My package was lost so they te-shipped one to me and it came quickly and perfectly with out any damage. Will consider buying again

on April 05, 2021

Worst place to get a guitar, still haven't got mine

on December 28, 2020

I have no review my order yet

on January 09, 2021

Great customer service, easy to deal with!!

on December 17, 2020

Arrived in perfect condition and everything works, excellent quality for the price.

on September 25, 2020

Terrible. I never got my order and when I tried to call them or email them I never got a response or answer.

on September 23, 2020

Horrible experience so far never got the guitar, called FedEx and I was told that it was shipped so cheap that its not a priority and it cam sit in their post till it gets a turn. Tried to contact glarry of FB and was told thats not sometthey can deal with. Tried to find a phone number to call and of course Glarry refrains from putting a phone number to contact them on their website. My advise do not buy directly from them get it on Amazon. What a mistake

on July 16, 2020

I never received my purchase. I contacted Glarry multiple times and never heard back. I will be asking for a refund.