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Guitars Reviews

4.7 out of 5


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Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White
By K***o
January 04, 2021
Item keeps saying shipped on 12/23, no record of it shipping. Tracking says still not shipped. Glarry blames UPS, but they say they don't have it yet. Keep getting the runaround via email on both of my items. They charged me right away no problem but no one can tell me why it truly hasn't been shipped. Lame! EDITING to add that again I get a disjointed email from someone blaming UPS for not picking up the order after 12 days. NOT TRUE. SO ANNOYING!
Service Team:

We are so sorry for delay. Your order have been shipped wait for pick up. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow
By J***s
January 06, 2021
Bass received on Jan. 4 It is defected has glue. all over it and pick guard scared. Looks like it is a return and repair attemped. I ordered another one, a GIB bass instead would like to return this one . Please send return info to be reimbursted.
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By A***s
December 28, 2020
I have no review my order yet
Service Team:

We are so sorry for delay.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***z
January 09, 2021
Great customer service, easy to deal with!!
Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow
By A***z
December 22, 2020
Haven't opened the box yet, so I don't if the bass is nice or not but I can comment on the customer service of Glarry Music, or shall I say, lack of customer service. I ordered what I thought was the bass my son had asked for. I learned the next day it was not. My order had not shipped yet, so I emailed 3 times and phoned (left vmails as no one answered the phone) to cancel the order. The website says you can cancel for free as long as the item has not shipped. A few hours later, I received ...
Service Team:

I am so sorry for that. Thanks for your feedback, your voice really let us know where to start. Some times, the letter will be in your spam folder, if you don't receive it, please check your spam folder. So sorry for the inconvenience.Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White
By D***y
December 19, 2020
Bought this one week back. Product is faulty. It is not working. I can't believe it a brand new guitar was sent as faulty. Stings are not working. Contacted the company 3 times via email but no response and tried to ring the number provided but again no response. I don't know whether this company is fake.
Service Team:

I am so sorry for that. Maybe the letter was in your spam folder. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry.

Glarry 36inch Burning Fire Style Electric Guitar White Red
By K***s
December 18, 2020
Cant review the guitar as I have not recieved it even though I ordered it 3 weeks ago. 3 emails and one response it is still delayed. Maybe now I'll get a response.
Service Team:

We are so sorry for delay. You will recive your order on Dec.18th, We appreciate your support for Glarry. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry 36inch Burning Fire Style Electric Guitar White Red
By B***s
December 27, 2020
Where is my guitars still waitings still waiting still waiting
Service Team:

We are so sorry for delay. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you.Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset
By V***c
December 17, 2020
I ordered it about three weeks ago and haven't gotten it.
Service Team:

I am so sorry for delay. Your order: Scheduled Delivery Friday 12/18/2020 Estimated Time by 9:00 P.M. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By D***n
December 17, 2020
Arrived in perfect condition and everything works, excellent quality for the price.
Glarry 36inch Burning Fire Style Electric Guitar White Red
By A***h
December 14, 2020
First guitar was a bit damaged was pretty bummed out but mr lin from customer service was great. very nice and helpful and is going to send out a new one
Glarry 36inch Burning Fire Style Electric Guitar White Red
By J***t
December 17, 2020
I'm waiting but 10/10 right now
Glarry 36inch Burning Fire Style Electric Guitar White Red
By N***h
December 07, 2020
It was left on the ground and the box got wet..picked it up n the guitar fell out..
Service Team:

I am so sorry for that. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset
By A***s
November 23, 2020
So far, I have a good review based on fast shipping. The guitar is a Christmas gift, so we haven't a chance to hear it. I did look in the box, and it looks really nice in color and condition.
Service Team:

Thank you for your feedback, hope will receive your update review sooner.Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset
By S***e
November 02, 2020
I have yet to receive this product yet (GST electric )
Service Team:

Hope you could receive it ASAP.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By g***e
September 25, 2020
Terrible. I never got my order and when I tried to call them or email them I never got a response or answer.
Service Team:

We are so sorry for that, we will reply to you immediately.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By a***n
September 23, 2020
Horrible experience so far never got the guitar, called FedEx and I was told that it was shipped so cheap that its not a priority and it cam sit in their post till it gets a turn. Tried to contact glarry of FB and was told thats not sometthey can deal with. Tried to find a phone number to call and of course Glarry refrains from putting a phone number to contact them on their website. My advise do not buy directly from them get it on Amazon. What a mistake
Service Team:

We are so sorry for delay. We will contact you ASAP, or you can call us: +1 (609)225-4158. Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset
By R***y
September 06, 2020
I can't review something I haven't received yet
Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GST Rosewood Fingerboard Electric Guitar Black
By B***s
July 16, 2020
Where is my guitar? I have emailed you to see if you can file a missing package claim to FedEx as only the shipper can do so and I have not heard anything back
Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By T***r
July 16, 2020
I never received my purchase. I contacted Glarry multiple times and never heard back. I will be asking for a refund.
Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GJazz Electric Bass Guitar w/20W Amplifier Burlywood Sunset
By P***n
July 18, 2020
Have been contemplating buying one for a while. Pulled the trigger after many videos and blogs stating it was worth it. Ordered four string jazz with sunburst. Got here within the time frame they said. First glance of opening it, I said wow. It looked great. One thing that was said was it was neck heavy. Upon holding it, it does have some weight on the neck but the body weight was very good, seemed to balance it out. Neck was very smooth on the backside, no burs or knicks making it very quick. F ...
Glarry GST Electric Guitar Full Size Blue Black
By B***e
June 09, 2020
It's no fault of Glarry but this guitar was lost by FedEx. I contacted Glarry customer service and they promptly refunded my money.
Glarry GST Electric Guitar Full Size Blue Black
By D***r
May 19, 2020
I ordered the GST Sunset guitar and the box arrived damaged, and the guitar itself has some scuffs and dings in the finish on the front and back of the guitar. The boxes that Glarry is using to ship their guitars are very weak and flimsy. I feel if Glarry would use stronger boxes for shipping the instruments would be better protected. I bought the Glarry Jazz Bass in White color, it arrived as well with scratches on the front of the bass down by the bridge. I was able to buff some of the scratch ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White
By A***a
May 13, 2020
The pickups in the bass did not work, I've tried soldering them again but I still get no sound from them
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Electric Guitar Full Size Blue Black
By M***y
February 03, 2020
Okay I just wrote a reason review and comments for what happened with the , guitar, the amps, the shipping errors not only with FedEx, it's with the whole order is messed up. I'm trying this again. The the two shipping orders that went out in the same time were incorrect and inconsistent with the order there's FedEx who had different shipping orders. Not only did the electric guitar that came first left the shipping Warehouse down the street at just before 5 a.m. and didn't get there till late i ...
Service Team:

Dear customer: We have multiple warehouses, your order is not in one warehouse, so different warehouses have shipped. I checked the courier and it was sent to the address you provided and it was signed. Our customer service will contact you to check if there are any other problems, please check your email carefully.

Glarry GST Electric Guitar Full Size Blue Black
By T***o
December 14, 2019
I never recieved it. If you check fed ex it was shipped to the wrong address. I tried to contact multiple times with no success. I am very upset with your customer service. I have paid for 2 guitars and have only recieved 1. I will be waiting for a response from you but if I don't hear back soon I will be contacting my credit card company to cancel payment. I was really hoping to get this before Christmas. Thank you. Travis
Service Team:

Sorry for the inconvenience, you will received two packages in this order. Another package still in transit, you will receive it in 12/17/2019 probably. Have a good day!

Glarry GST Electric Guitar Full Size Blue Black
By C***s
December 07, 2019
Fed X delivered the guitar with the box all crushed and i didn't accept it. Fed X is shipping the guitar back for replacement or refund..
Service Team:

Sorry, fedex messed up, a new one has been sent to you, please pay attention to check.

Glarry GST Electric Guitar Full Size Blue Black
By t***a
December 05, 2019
I've tried several times to contact seller with no reply. Need to have guitar replaced neck is warped nothing lines up. Razor sharp fritz.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer staff had sent email to you, please recheck your email. We will re-call you later. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support.

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By J***l
November 17, 2019
Haven't got guitar yet but when I do I will let y'all know how satisfied I am
Glarry GST Electric Guitar Full Size Blue Black
By J***i
October 17, 2019
Has anyone else receive the wrong thing? I ordered a yellow guitar and instead they sent a white bass. There is no phone number to call,so this really sucks man!
Service Team:

We are apologize for this, it is our mistake. We will send the right one to you. Our after-sale-service staff have gave you a call and sent an email to you, please check the email.Thank you for your order. GLARRY

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