Reviews of Guitars, Hot Guitars Reviews

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By D***n

November 30, 2023

Ordered on 24th November and now the 30th but still not received the item! Not exactly Glarry fault but the issue seems to be that Evri were not expecting the package to be so large so it's got stuck in the system. So maybe use a different carrier? I will be requesting a full refund and the company can claim it back from Evri

Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order status and reply to you within 24 hours. Please check your email carefully. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By P***h

November 27, 2023

Guitar arrived damaged in the box. Have emailed customer service but no reply as yet. I want to exchange as the guitar looks great

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By m***n

August 21, 2023

The one star is me being generous. I ordered a blue guitar they sent me a black and white one it had scratches on it. It has obviously been used on top of that. They try to make it seem like it was my fault. Poor customer service have yet to speak to a live person. I hate intending on buying three at all they do not want to exchange and I'm just stuck with the black and white guitar when I ordered a blue one I will never purchase anything else from their company, nor will I, give them a good rev ...

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.

Glarry GJazz Electric Bass Guitar w/20W Amplifier Burlywood Sunset

By G***r

May 20, 2023

I'm left handed with a right handed guitar.

Service Team:

We are so sorry to hear that and thank you for supporting the Glarry. Our team is currently reviewing your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update.

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White

By A***a

May 04, 2023

When will it arrive

Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By S***r

February 15, 2023

DO NOT BUY FROM THIS COMPANY. Bass and amp quality is not great at all. One of the strings cannot be fixed. Customer service not great either. I've been trying to return this product and they refuse to take it back. Spend your money on a better quality brand, it'll save your time and money!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By M***s

December 29, 2022

4.5stars! The bass is rlly good quality. This is a really amazing set especially for someone that's starting out. It's got everything you need to get yourself a good start and learn. Team was very helpful with getting me a replacement amp. Looking forward to getting it to get the full effect!

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By B***l

December 18, 2022

i got my bass with all the strings buzzing against the frets and my E string was broken. My A string can't tune to A because when i tune it down from D (they had all my strings set to D when i got it) it becomes unplayable

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

December 27, 2022

my bass did come with bad fret buzzing and broken E string but they sent me a $85 refund to get it fixed so if i could update these stars i'd give them a 4 star for resolving my problem, thank you lynn

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By G***G

November 25, 2022

Received bass today 23/11/2022 with large hole in box, after unpacking thankfully no visible damage .The guitar after inspection was found to have missing both strap buttons anda ugly mark on the neck .The string saddles were all over the place so very little quality control.so over all a poor start.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By J***s

November 05, 2022

I messaged this company minutes after ordering to try and make sure they got right directions because I was left no option to do so when purchasing They did not respond til next day and told me I should take it up wiith shipping company. so I was like lets cancel it because I often have things accidentally left at neighbors and have never received them. too bad already shipped. they were no help whatsoever. To me that's bad buisness.

Service Team:

Sorry for the inconvenience caused to you! Our Customer - Service will contact you soon. Glarry

Glarry GIB Bass Guitar Full Size 4 String SS pickups w/20W Amplifier Sunset Burlywood Black

By E***u

November 02, 2022

Didn't even get the bag, strap, or cable, and the bass cables on the inside are so unorganized, not to mention that they broke within 24 hours of playing. literally the only alright thing was the amp.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon.

Glarry GIB Bass Guitar Full Size 4 String Burlywood Black Sunset

By h***h

October 07, 2022

i have an update review now, since the bass was broken with defects i was going to return when i contacted them they said i could return it or they would give me 95 dollars to fix the bass myself i decided to go for the 95 i just glued the nut back on and with a little bit of sand paper im shure i could get the neck dings out. the only thing i won't be able to correct is the chip in the finish but I really don't mind. over all it is a good bass for moding and with a little work you can have it p ...

Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow

By J***n

January 24, 2022

I've tried to call several times but never get through!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Our Customer - Service will contact you soon.Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By B***h

January 16, 2022

my string came broken and am very unhappy. I expect to be sent something in compent sation considering this was my first guitar and i spent most of my christmas money on it. way to make someone unencouraged to learn.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GST-E Electric Guitar Full Size Rosewood Fingerboard HH Pick-up

By P***y

December 20, 2021

I have not received this item. I have been tracking it on the carrier Hermes website where it has been for over a week only to be advised this morning that it had been returned To the sender. I cannot understand the reason for this as there is always someone there, day and night. Now I would like a refund. Not satisfied at all

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GIB Bass Guitar Full Size 4 String Burlywood Black Sunset

By A***r

November 30, 2021

They sent me a bass that was all scratched up hoping it was by mistake. It's a great design but not happy with the results as of now. They were supposed to send a return address and nothing yet. I just want it replaced with a new one. Ordered a guitar before I received the bass and now having some regrets. This was a birthday present from my wife and the Guitar was from my kids.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

December 02, 2021

Here is my update on Glarry customer service. The guitar I received was damaged and in doing so Glarry's company asked what can they do. I said I just want a replacement guitar for the one I have. They sent me a tracking number with my new guitar in route. Like I said on my earlier post, the guitar is a good design but now Glarry has won my confidence and trust that they are a more than fair and willing company to keep their customers satisfied. I am very pleased with them striving to rectify a ...

Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow

By C***a

November 21, 2021

Unfortunately, i have not received the bass yet. I know that Fedex already delivered and signed. It is under investigación what happened. I Will let You Know the progress. Thanks

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

December 13, 2021

After Bass reception I found a very good product, and most important Glarry solved all my shipment inconveniences quite well. It means good customer service. Thank you Lin.

Glarry GST-E Electric Guitar Full Size Rosewood Fingerboard HH Pick-up

By R***r

October 18, 2021

The guitar was ok if you don't mind scratches, scuffs and chips!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

October 31, 2021

Update on my damaged guitar I received, Lin from Glarry solved the problem promptly and I'm very satisfied with the out come. They said they would fix the problem with quality control. I will make more purchases in the future , hopefully with no problems. I would give Lin from Glarry Music five stars for her great customer service!

Glarry GST Rosewood Fingerboard Electric Guitar Black

By P***S

September 16, 2021

SO FRUSTRATED w Glarry customer support! I bought this guitar as it was the lightest strat style I could find. Had spinal surgery and can only lift a certain weight. The listed weight is 5 lbs 2 oz. on this web-site. The unit came in (JUST THE GUITAR) at 5 lbs. 13 Oz. Asked customer service if i could exchange it for ANY strat SKU - ANY COLOR ANY STRAT STYLE that came closer to their declared weight. They would only have to weigh it at the distribution center. Glarry cust. support cannot even ...

Service Team:

Thanks for your comment. We will try harder to offer better products and service.Our Customer Service will contact you soon.

September 21, 2021

The customer service manager (Lin) contacted me and gave me a VERY fair offer. I am impressed with the recovery and will absolutely do business with this company again. GO GLARRY!!

Glarry GST Electric Guitar Full Size Blue Black

By R***a

May 18, 2021

Crack on the finish of the rear of the guitar. The discovered the truss rod is inoperable from the factory, the guitar neck has a permanent back bow.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

May 19, 2021

Had an issue with the guitar. Customer service contacted me and resolved it immediately. I tried to change the satisfaction to 5 stars but it won't let me. If you have any issues they will help you quite politely.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By J***m

April 21, 2021

It has been a week, but the shipping status has never changed. Showing "on the way" ontario CA usa, been 5 days. I see a few people having the same issue. Let me know if it is ever gonna move from where it is sitting. If it was to be delivered on the expected day, it should have made some changes by now.

Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

April 26, 2021

I complained previously that the shipping status did not show any changes. Oddly i got the shipment on the expected date. Too bad that i cannot change the satisfaction rate. The quality of the bass guitar is far better than expected. No scratch or cracks whatsoever, and the knobs are not wobbly either, unlike some youtube reviewers' claims. I do not know the sound quality and product quality of other bass guitars, but as a beginner who is a heavy metal fan, it creates the sound the right way, ...

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By S***s

April 17, 2021

Still saying on way to UPS after being shipped 13 days ago. Sent email and was told to wait another week and see if it updates. No that's BS!!!!

Service Team:

Thanks so much for your feeback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By M***u

April 13, 2021

I haven't received my order yet it has been almost a week and my package has not moved for four days

Service Team:

Thanks so much for your feedback. I am so sorry for the delay. Hope you will receive it soon. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

April 30, 2021

Update: This is actually really good. My package was lost so they te-shipped one to me and it came quickly and perfectly with out any damage. Will consider buying again

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By J***i

April 10, 2021

I was very excited for this purchase. The guitar arrived and the disappointment.. was heavy. There's a constant buzzing on the lower strings and the low frets on the E string aren't even close for pitch. The image shows a gap of separation on the fingerboard from the body as well. I emailed customer service about a potential return and they said what came across as, here are instructions to fix it yourself because a return would be too costly. This is likely a one-off situation, so please don't ...

Service Team:

Thanks so much for your feedback.Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

April 20, 2021

5* now for sure. Replacement guitar is on the way. Lin the manager was very respectful and helpful. If something is wrong they will fix it. Happy with my purchase!

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By A***n

April 05, 2021

Worst place to get a guitar, still haven't got mine

Service Team:

Thans so much for your feedback. We appreciate your support for Glarry. Sorry for the inconvenience caused to you! We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GJazz Electric Bass Guitar w/20W Amplifier Burlywood Sunset

By B***z

March 25, 2021

For having to choose UPS which makes it difficult to contact them after all of this.

Service Team:

Thanks so much for your feedback, we are so sorry for the issues. Our customer-service will contact you soon. Glarry

Glarry GJazz Electric Bass Guitar w/20W Amplifier Burlywood Sunset

By S***m

March 02, 2021

The bass is amazing looking and the amp is perfect for practice and attaching headphones to. It sounds great so far. Shipping was fast and the package was packed very well. For such a cheap find I am amazed by it and I may order again. I'm willing to give this bass a 5 star review, but there is a MAJOR problem. The lower pickup DOES NOT WORK. I'm not sure what to do. I hope Glarry can offer a fix for it.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

March 04, 2021

The bass is amazing looking and the amp is perfect for practice and attaching headphones to. It sounds great so far. Shipping was fast and the package was packed very well. For such a cheap find I am amazed by it and I may order again. I'm willing to give this bass a 5 star review, but there is a MAJOR problem. The lower pickup DOES NOT WORK. I'm not sure what to do. I hope Glarry can offer a fix for it. EDIT: Glarry took care of my problem with a refund so I could get it fixed. GREAT custom ...

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White

By A***z

February 02, 2021

Came in unplayable, with no sound whatsoever! Had to take apart the entire bass to replace parts and re-solder the electronics just to get a sound out of it, DO NOT RECOMMEND FOR ANYONE NEW TO FIXING BASS GUITARS!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White

By S***e

January 23, 2021

To be honest I didn't have crazy high expectations, and the actual sound of the bass is better than what I had expected for the price. I'm giving this a 1 star review because out of the box the fret ends are so sharp on both sides of the neck that's it's like a cheese grater for your hands. I'm going to have to get the proper tools and fix it myself or pay someone to do it which will probably cost more than the bass itself. Was looking forward to receiving it all week, and now i'm stuck with eit ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White

By T***y

January 05, 2021

I never Got it ... was a late Christmas present and I already told them about it so i look Like an ass ..

Service Team:

I am really so sorry for delay. You may receive it on Jan.07th. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry